Privacy Policy

Applicable Law

We are committed to protecting your personal information, and the rights set out in this Policy reflect your rights under applicable laws.

Applicable laws for the purposes of this Policy include: (a) the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2013; (b) the General Data Protection Regulation (Regulation (EU) 2016/679) ("GDPR") until such time as it may cease to apply in the United Kingdom; and (c) to the extent applicable, any legislation ratifying or otherwise adopting the GDPR in the United Kingdom and any associated or supplementary applicable data protection laws or regulations.

We recognize that, as an international company, some of our customers reside in jurisdictions other than England and Wales. In certain circumstances, the local laws of these jurisdictions may, through their application, confer rights on a customer in relation to the personal data they provide to us. We anticipate that the rights set forth in this Policy also provide you with such protections with respect to your personal information. We encourage you to email our Data Protection Officer at support@starfreshi.com to discuss any additional questions you may have.

Disclaimer

starfreshi.com collects important customer information in an effort to improve and personalize your shopping experience. This information allows us to communicate with our customers about our products, services, and promotions.

The privacy policy (the "Privacy Policy") described below covers the entire starfreshi.com website ("the Site," "we," "us," or "our"). Terms such as "you," "your," and other similar expressions refer to our customers or specific users of this site. By visiting and using the Site, you accept the practices described in this Privacy Policy.

Information Collected

When you place an order, submit your account information, or participate in promotions or surveys on starfreshi.com, our Site collects your personal information, such as your name, email address, mailing address, and payment information (credit card numbers and bank accounts). starfreshi.com will use the information collected online to process and fulfill your order. Additionally, your email address may be collected at various points within the Site (including when you place an order with us) so that we can send you all necessary emails related to your order, such as order and shipping confirmations.

 

We also keep a record of your purchase history, product interests, and any other membership details that may help us improve your shopping experience. Analytics such as site usage and traffic patterns are also considered to help us improve our website design, the products we manufacture, and the unique services we offer. At starfreshi.com, we understand and recognize that we must store and use customer information responsibly.

Please note: You are not required to provide any information to our site. However, without providing the requested information, you may not be able to access certain features of our site, including viewing our showroom, placing an order, or accessing any other starfreshi.com membership-related services.

Additional ways to obtain information

Cookies

As you browse our site, your preferences are remembered through the temporary use of "session" cookies. Cookies allow our systems to collect information about your browser and track your browsing patterns as you navigate the site. We may also use technologies such as our cookies to provide you with optimized online display advertising tailored to your interests. Site users have the ability to accept or disable cookies at any time through their browser. If you choose to disable cookies, your user experience may be limited.

Site Statistics

Web data is collected to monitor user trends on our Site. Analytics data such as visits to our server, traffic patterns, and page views show us where our audience comes from and how they interact with us online. This type of information collected does not personally identify specific Site users. Additionally, like most websites, our Site may use web beacons, pixel tags, or other tracking technologies to help us study our users' actions through non-personally identifiable information. This data may be aggregated with similar data collected from other users to help us improve our products, services, and our overall experience on starfreshi.com.

Sharing Information with Third Parties

starfreshi.com may also share your personally identifiable and/or non-personally identifiable information, including your name, address, email address, and any transactions you conduct on our Site or offline with us, with a third-party advertising partner and its service providers in order to provide you with advertising tailored to your interests when you visit certain other websites. Our advertising partner anonymizes the data we provide.

starfreshi.com will never rent or sell your email address. We do not share your credit card information with third parties except for the purpose of processing payment for your order and as required by law. If for any reason you choose to access a third-party website linked to our Site, you do so at your own risk. We are not responsible for how these third-party parties collect, use, protect, or disclose the information you provide to them.

Age Requirement

starfreshi.com is intended for users 18 years of age or older. If you are under 18, you are not permitted to provide us with any personal information.

Security

We use best-in-class physical, electronic, and administrative security measures to help us protect your personal information and credit card details. These safeguards help us prevent fraud and unauthorized access, as well as maintain data accuracy. Additionally, we make professionally reasonable efforts to block access to your personal information by starfreshi.com employees and business partners to ensure your personal information is always kept secure.

Policy Changes

It is at our sole discretion that starfreshi.com may modify this Privacy Policy to better serve our customers. Please check back often for any new changes.

Summary

starfreshi.com takes your privacy seriously. When connecting with us, we want our customers to feel confident that their personal information and credit card details are protected. Just as we are dedicated to offering you the best products, we are equally committed to providing our customers with a safe and secure shopping experience. The personal information we collect from our Site helps us better understand our audience's interests in an ongoing effort to provide you with better service.

If you have any questions or suggestions regarding our privacy standards, please email support@starfreshi.com